At Tienda Sesto, we respect and protect your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our online store.
1. Information We Collect
When you shop with us, we may collect the following types of information:
- Personal Information: Name, email address, phone number, billing and shipping addresses.
- Payment Information: Payment details are securely processed through third-party payment gateways (we do not store your payment information).
- Order Information: Purchase history, order details, and transaction records.
- Website Usage Data: IP address, browser type, browsing behavior, and other analytics data collected through cookies and tracking technologies.
2. How We Use Your Information
We use your information to:
✔ Process and fulfill orders, including shipping and returns.
✔ Send order confirmations, updates, and customer service responses.
✔ Improve our website, services, and customer experience.
✔ Send promotional emails or special offers (you may opt out at any time).
✔ Prevent fraud and ensure a secure shopping experience.
3. Information Sharing & Security
- We do not sell or share your personal data with third parties, except when necessary for order processing (e.g., payment processors, shipping carriers, and customer service platforms).
- We use secure encryption and authentication measures to protect your data from unauthorized access, misuse, or disclosure.
- While we take strong security precautions, no online transaction is 100% secure, and we encourage users to safeguard their account details.
4. Cookies & Tracking Technologies
- Our website uses cookies and similar technologies to enhance user experience, track browsing behavior, and improve site functionality.
- You may disable cookies in your browser settings, but some website features may not work properly.
5. Your Rights & Choices
For All Users:
- Access & Corrections: You may request access to your personal data and ask us to update or correct inaccurate information.
- Opt-Out of Marketing: You can unsubscribe from promotional emails at any time by clicking the "unsubscribe" link in our emails.
GDPR (for European Union Customers)
If you are located in the European Economic Area (EEA), you have the following rights under GDPR:
- The right to access, update, or delete your personal information.
- The right to withdraw consent for data processing at any time.
- The right to data portability, allowing you to request a copy of your data in a structured format.
- The right to restrict or object to data processing in certain cases.
To exercise these rights, contact us at tiendasestoaguadilla@gmail.com.
California Privacy Rights (CCPA)
Under the California Consumer Privacy Act (CCPA), California residents have the right to:
- Request access to personal data collected about them in the past 12 months.
- Request deletion of their personal data, subject to certain exceptions (e.g., completing a transaction or security purposes).
- Opt out of the sale of personal data (Tienda Sesto does not sell personal data).
California residents can submit a privacy request by contacting us at tiendasestoaguadilla@gmail.com.
6. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our website means you accept the updated terms.
7. Contact Us
If you have any questions or wish to exercise your privacy rights, please contact us at:
📧 tiendasestoaguadilla@gmail.com